Questions & Answers
Help Centre.
Honest Support.
Find quick answers to common inquiries regarding our premium replica designer furniture collections, delivery frameworks, item warranties, and tailored trade accounts below.
General
We function exclusively under a trade-direct supply ecosystem, stripping away traditional brick-and-mortar storefront margins. By matching premium materials directly with historical mid-century archives, we make masterful reproductions accessible to residential projects, design professionals, and commercial contracts.
Yes. Every catalog price completely includes local VAT values. Your dynamic tax breakdown invoices are instantly processed alongside corporate compliance logs and clear EORI numbers upon transaction settlement.
We welcome direct client collections from our main distribution facility in Dublin. Once your order clears its strict technical and packaging assessment run, our concierge team coordinates custom pickup slots directly with you or your logistics handlers.
Delivery
Our secure inventory holdings maintain standard dispatch workflows resulting in a delivery framework of 2 to 5 business days across primary UK and European sectors. Comprehensive tracking datasets match your customer dashboard instantly post-dispatch.
To pass along the maximum possible savings, our core standard network specifies secure kerbside drops. Delivery agents do not complete interior unboxing, spatial distribution, or assembly setup. For large architectural designs, please guarantee at least two capable persons are present on site.
Products
All items are crafted across precision production setups located in China. We partner exclusively with high-tier specialist facilities holding over 15 years of industry longevity and substantial capital backing, ensuring an exceptional finish that rivals the original historical parameters perfectly.
Returns
We implement a firm 14-day validation window from actual product handover to file for any return. Reverse transport logistics are covered entirely by the buyer. To facilitate acceptance, returns must fulfill these precise criteria:
- Completely unused, unbuilt conditions preserving initial quality.
- Packed flawlessly inside the original factory timber/box framework.
- Accompanied by all authentic hardware packs, tools, labels, and instructional manuals.
Payment
We accept all standard credit card networks, fully backed by enterprise-grade Stripe and PayPal encryption pipelines. To confidently offer factory-direct commercial prices, payments are cleared instantly upon validating your allocation reservation.
No. Your sensitive data runs completely tokenized through our payment merchant vaults. We never keep card numbers or backend account records within our local servers, ensuring maximum confidentiality for corporate procurement officers.
Warranty
Our architectural replica designs are fully backed by a mandatory 2-year structural warranty baseline starting from day of delivery. This systematically ensures your purchase is protected against any unexpected factory framing issues or joint fatigue under proper usage parameters.
Our warranty framework focuses explicitly on fundamental design durability. It naturally excludes cosmetic patina changes, superficial wear over time, chemical fading, or damage caused by improper product structural modifications.